Group Chief Operating Officer (GCOO)

Location: Lagos (office-based, with regular travel to subsidiary locations)

Salary: Competitive executive salary, plus a 40–60% performance-based annual bonus, a long-term incentive scheme and executive benefits (car and driver, furnished accommodation, family HMO, pension).

If you have 10–15 years of post-graduation experience, including at least 5 years in a C-suite or executive role within financial services, microfinance banking or fintech, this opportunity is worth looking at.

The role focuses on:

• Translating Group strategy into operational plans, KPIs and annual business plans
• Overseeing lending operations, collections, branch operations, customer service, IT and shared services
• Leading digital transformation, process re-engineering and automation
• Driving Group-wide customer experience strategy
• Ensuring compliance with CBN, AML/CFT and NDPC/NDPR requirements
• Managing OPEX budgets and cost discipline
• Building a high-performance culture and succession pipeline for critical roles

A Bachelor's degree in Business Administration, Finance, Economics or a related field is required, and an MBA or MSc is preferred. Professional certifications such as CIBN, PMP or Six Sigma are an advantage, as is experience with core banking systems and multi-branch, multi-product operations.

We're looking for an operational heavyweight who is strategic, systems-minded and comfortable leading senior teams, with a strong grasp of CBN prudential guidelines, NDIC regulations and data protection requirements.

The role reports to the Group Managing Director, sits on EXCO and key committees, and gives direct Board exposure. There's a clear progression path toward Group MD/CEO or non-executive board roles.

If this sounds like the kind of role you're looking for, please fill the google form and upload your CV, where required.

Apply 👇
https://docs.google.com/forms/d/e/1FAIpQLSewLiHWgCdZLZqV1ay9AhlWz6o2AulrtcyfCmU0unMV0P6dPg/viewform?usp=publish-editor