Group Product Manager - Platform Experience

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Group Product Manager - Platform Experience based in Portugal.

This is a senior product leadership role focused on shaping the end-to-end experience of a modern AI cloud platform.
You will lead the Platform Experience function, connecting multiple product areas around a unified customer and developer journey.
Your mission will be to reduce time-to-first-value and create a predictable path from proof of concept to production.
You will oversee a team of Product Managers while setting strategy across APIs, developer tools, documentation, AI assistance, notifications, quotas, and resource models.
The role combines product strategy, technical depth, customer insight, and cross-functional leadership across a complex cloud environment.
You will work closely with Engineering, Customer Experience, Go-to-Market, and other product teams to deliver shared customer and business outcomes.
It is an opportunity to shape how developers and enterprises interact with AI infrastructure at global scale.

• Define the vision, product strategy, success metrics, and investment priorities for the Platform Experience portfolio.
• Lead, develop, and mentor a team of Product Managers, establishing clear ownership, strong product practices, and effective collaboration across the group.
• Align multiple product roadmaps around shared customer needs, business outcomes, and strategic priorities.
• Create a consistent, API-first and agentic-first developer experience across CLI tools, Terraform, SDKs, public APIs, documentation, and AI-assisted experiences.
• Reduce time-to-first-value by designing clear end-to-end customer journeys and making the transition from proof of concept to production more predictable.
• Improve developer and customer experiences through actionable errors, effective guidance, and intuitive platform workflows.
• Lead the evolution of capacity and quota management and the underlying resource model to support enterprise, partner, multi-region, and multi-tenant use cases.
• Establish a unified approach to customer-facing notifications and communications, including maintenance updates, incidents, and events spanning multiple products.
• Partner closely with Engineering leaders to shape technically robust product strategies across APIs, developer tooling, resource models, multi-tenancy, and distributed platform systems.
• Collaborate with Customer Experience, Go-to-Market, and product teams to ensure product decisions reflect customer needs and deliver measurable business impact.
• Establish and monitor meaningful product metrics, using customer and business insights to continuously improve the platform experience.

Requirements:

• 7+ years of Product Management experience, including proven experience leading, mentoring, and developing Product Managers.
• Demonstrated experience owning a portfolio or product group spanning multiple technically complex products and engineering teams.
• Strong background in cloud infrastructure, developer platforms, enterprise SaaS, or another technically complex B2B domain.
• Sufficient technical depth to collaborate effectively with engineering leadership on APIs, developer tooling, infrastructure resources, multi-tenancy, and distributed platform architectures.
• Strong product strategy capabilities, with experience translating customer needs and market opportunities into clear product direction and investment priorities.
• Excellent customer discovery and analytical skills, with the ability to identify high-value problems and use evidence to guide product decisions.
• Strong executive stakeholder management and communication skills, with the ability to align diverse teams around a shared vision.
• Proven ability to lead through influence across engineering, product, customer-facing, and commercial functions.
• Experience with public APIs, infrastructure-as-code tools, developer documentation, or AI-assisted developer experiences is a strong plus.
• Familiarity with GPU infrastructure, AI/ML workloads, or cloud products operating under significant capacity constraints is advantageous.
• Strong ownership, adaptability, and comfort working in a fast-moving and continuously evolving technology environment.

Benefits:

• Competitive compensation package.
• Opportunities for career development, learning, and professional growth.
• Flexible working environment with a high degree of autonomy and ownership.
• Opportunity to work on impactful AI and cloud infrastructure projects.
• International environment with talented colleagues across multiple regions and disciplines.
• Collaborative culture focused on innovation, trust, meaningful impact, and shared success.
• Opportunity to shape the future of AI infrastructure and influence the experience of developers and enterprise customers.
• Inclusive workplace committed to equal employment opportunities and diverse perspectives.
• Support for reasonable accommodations throughout the hiring process where needed.
• Opportunity to work on technically challenging products at the intersection of cloud infrastructure, AI, and developer experience.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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