Group Sales Manager

Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

Join our Sales team as our new Group Sales Manager\: capable of skillfully merchandising guest rooms, function space, and food / beverage to maximize revenue potential while ensuring clients have the best event possible.

Our Team is looking for People Pleasing individuals who want to do the following\:

• Turn our guest’s ordinary day into an extraordinary day ✨
• Love where they work ✨
• Be appreciated for what they bring to a team ✨
• Learn and grow with a company who truly values it’s people ✨

Grand Perks\:

• Free meals every shift made by our talented culinary team
• Paid time off
• Golf, Ski, Restaurant & Spa discounts
• Hotel room discounts as low as $49 per night
• WELL Spa Gym membership for $16 per paycheck
• Advancement opportunities across the property and US
• Friendly work atmosphere
• Holiday, jury duty, & bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
• Recognition programs (aka get paid to celebrate)

The Responsibilities\:

• To achieve quarterly booking goals.
• To prospect, solicit, and book meeting and events.
• Active involvement in industry associations and trade shows.
• Provide excellent, consistent, personal service to clients prior to, during, and with follow up after each event.
• To personally greet on-site contact to assure all needs are met.
• To be familiar with hotel banquet capacities, along with banquet, restaurant, front desk, and housekeeping procedures to sell and service accurately.
• Meet or exceed weekly sales goals for telephone solicitation, site inspections, luncheons, and personal call.

The Qualifications\:

• 2+ year experience in catering, sales, or convention services experience.
• Resort sales experience highly desired.
• Experience in booking Regional and National Associations programs
• Experience in proactive selling.
• Working knowledge of banquets and F/B.
• Experience in Chicago and Milwaukee markets preferred.
• Delphi experience helpful.
• Strong communication skills, both written and verbal.
• Excellent organizational skills.
• Degree in hotel/restaurant/hospitality/event planning preferred but not required.
• Professional demeanor/presentation a must.
  

Reporting Relationship Director of Group Sales
Exemption Status Exempt

Other Qualifications\:

• Someone who is passionate about people and travel
• Willing to work weekends
• LOVES meeting new people and interacting with guests
• Has reliable transportation to and from work
• Past experience in hotels and customer service a plus
• Enjoys proactively using their creativity to personalize the guest experience

WARNING\: must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note\: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.