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Entertainment Services LLC

Group Services Manager- S+R

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Description

Primary Job Duties:
• Responsible for helping ensure all events operate flawlessly in accordance to operational standards and BEO contract
• Attends weekly BEO meetings to ensure alignment on all contracted services and products in preparation for all booked events for the week
• Responsible for coordinating the setup and breakdown of all group services events
• Ensures event host is greeted in a timely manner upon arrival, per contract specifications
• Maintains appropriate levels of food for duration of group event, collaborating with the culinary team on the group's ongoing needs
• Manages the cleanliness and presentation of the event space through active and effective management of the group services team
• Approves schedules for the group services team as drawn up by the group services supervisor
• Maintains a presence during all group events further ensuring any and all concerns and/or problems that might arise during an event are handled professionally and timely
• Follows the direction of the General Manager and F&B department head
• Responsible for the training and evaluation of all group services team members

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