Group Services Supervisor- S+R

Primary Job Duties:

• Supports the Group Services department as the #2 to the Group Services Manager

• Responsible for coordinating the setup and breakdown of all group services events through utilization of the Group Services Hosts and Leads

• Responsible for helping ensure all events operate flawlessly in accordance to operational standards and BEO contract

• Ensures Group Services team is delivering food and drinks in a timely manner, per contract specifications

• Maintains the overall cleanliness and organization of event space

• Maintains appropriate levels of food for duration of group event

• Communicates with kitchen regarding food cook and pickup times

• Ensures event host/hostess is greeted in a timely manner upon arrival, per contract specification

• Resolves all guest issues in a timely manner, involving the appropriate level of management where necessary

• Design and distribute schedules for all group services staff, controlling labor to meet standards

• Oversees the training of all Group Services team members

• Maintain uniform standards and a professional appearance