Growth B2B Internship

Open 29d

About the role

The SMB segment, small and medium-sized enterprises, is one of the main growth levers for Cabify's B2B business.

We are looking for an analytical, curious, and operationally-minded person to help us scale this segment more efficiently. The role combines operational monitoring of the segment, analysis of the acquisition funnel, and support in identifying portfolio growth opportunities.

You will work with real business data, commercial processes, and teams from different markets. This is not a passive support role: you will have progressive responsibility, space to propose improvements, and the opportunity to explore AI and automation tools applied to real Growth problems.

Mission

Help drive the growth of the SMB segment by keeping channel operations organized, understanding the funnel in depth, and turning data and insights into concrete improvements in conversion, efficiency, and growth.

What you will do

SMB operations and processes

Monitor the day-to-day of the segment: SLAs, data quality, and process compliance.
Identify frictions, inconsistencies, and bottlenecks in the commercial process.
Collaborate with sales, marketing, and operations teams to implement data-driven improvements.
Document key processes: playbooks, metric definitions, and operational flows.

Funnel and data analysis

Analyze SMB funnel conversion by channel, country, segment, or stage.
Maintain and update recurring reporting.
Detect patterns, deviations, and opportunities for improvement based on data.
Translate findings into clear and actionable business recommendations.

Growth, automation, and innovation

Research opportunities to grow SMB: segments, markets, improvements, and acquisition efficiency.
Explore AI and automation tools to accelerate analysis, prototype ideas, and scale learnings.
Support the definition and monitoring of Growth experiments focused on conversion, activation, and efficiency.

Profile we are looking for

We are not looking for an expert profile. We are looking for someone with judgment, curiosity, autonomy, and a desire to learn quickly.

Essential:

Final year of a degree or master's in Business Administration, Engineering, Economics, Data, Business Analytics, or similar.
Operational mindset: ability to understand processes, detect frictions, and propose solutions.
Strong data handling: solid command of Excel/Google Sheets and ability to analyze funnels.
Curiosity and initiative to explore, test new tools, and seek answers.
Clear, structured, and business-oriented communication.
Native Spanish or equivalent level.

Bonus points

Knowledge of data handling, especially in Tableau.
Interest in AI, automation, or no-code tools.
Experience with Salesforce or other CRMs is desirable.
Intermediate English.
Previous experience in operations, sales, startups, consulting, or business analysis.

How you will work

You will report directly to the Growth Senior Manager - SMB Global Lead and work with Sales, Marketing, Operations, Data, and Customer Support teams in markets such as Spain, Chile, Argentina, Colombia, and Peru.

You will have onboarding from day one on the segment's key tools: dashboards, CRM, acquisition funnel, and commercial processes.

What you will gain

Real experience in a strategic B2B growth lever.
A complete view of the lifecycle of an SMB company in mobility.
Practical learning in Growth, commercial operations, reporting, and business analysis.
Space to experiment with AI and automation on real problems.
Exposure to international teams and business decisions.

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