Growth Manager
About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches and fashion. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a Growth Manager, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”
What Will Be Challenging
Please read this carefully - it’s here to help you self-select.
Expectations are high and visible
Problems may be ambiguous and fast-moving
Priorities can change as the business scales
Feedback is direct and frequent
Performance is measured by results, not intentions
If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.
Responsibilities:
Develop and execute growth strategies to drive customer acquisition, engagement, retention, and revenue across Luxehouze and Archivve in Indonesia & Singapore.
Lead growth experiments by designing, executing, and optimizing A/B tests for retention program, customer journey improvements, referral, and new growth initiatives to improve key business metrics.
Own O2O strategy by integrating digital campaigns with retail stores, events, and offline activations to create seamless customer experiences and drive conversions.
Build and grow customer communities through loyalty programs, ambassador initiatives, exclusive member experiences, and community engagement strategies that strengthen brand affinity and retention.
Collaborate cross-functionally with Brand, Performance Marketing, CRM, Social Media, Partnerships, Events, Sales, and Retail teams to execute integrated growth campaigns and identify new business opportunities.
Analyze growth performance by monitoring customer behavior, campaign effectiveness, and key business metrics, providing actionable insights and recommendations to optimize growth initiatives.
Manage growth initiatives and budgets, ensuring resources are allocated effectively while presenting experiment results, performance reports, and strategic recommendations to senior stakeholders.
Requirement & Qualifications:
6–8 years of experience in Growth Marketing, Digital Marketing, CRM, or E-commerce, with at least 2 years in a managerial role.
Proven track record in driving customer acquisition, engagement, retention, and revenue growth.
Strong experience in growth experiments, A/B testing, customer journey optimization, and CRM/lifecycle marketing.
Experience developing O2O (Online-to-Offline) strategies and loyalty or community programs.
Strong analytical and commercial acumen with the ability to translate data into actionable insights.
Experience managing marketing budgets and evaluating campaign performance.
Excellent project management, stakeholder management, and communication skills.
Experience in luxury, fashion, retail, or e-commerce is preferred.