Growth Markets Field Service Engineer
Description
What you will do:
- Commission, configure, maintain and repair EV charging equipment alongside service partners, helping ensure installations are ready for safe and reliable operation.
- Diagnose electrical, electronic and mechanical faults on-site, identifying practical corrective actions and restoring charger performance.
- Represent ABB E-mobility at customer sites, building trust through professional communication, responsive service and clear follow-up.
- Identify customer requirements for equipment upgrades, preventative maintenance and spare parts, sharing recommendations with the relevant teams.
- Audit partners’ on-site service activities, assessing adherence to applicable procedures and identifying opportunities to strengthen field execution.
- Train and assess service partners in Growth Markets alongside the training team, supporting their readiness for certification and consistent service delivery.
- Document service activities and exchange technical findings with remote support and internal teams, enabling effective case follow-up and knowledge sharing.
- Support Formula E activities with on-site service expertise, coordinating technical needs with the relevant event and service teams.
What you will bring:
- Technical degree or professional training, plus at least 3 years of field service experience.
- Experience with EV charging equipment (required).
- Electrical, electronic and mechanical troubleshooting skills.
- Experience training others and communicating technical information clearly.
- Ability to work independently with a proactive, solution-oriented approach.
- Willingness and ability to travel globally approximately 70–80% of the time.
- Full driving license.
Advantageous
- Experience with ABB E-mobility charging equipment