Growth Operations & Automation Manager

By [Lumikha Teams](https://lumikha.work/author/lumikha/) — Jun 18, 2026 ## Growth Operations & Automation Manager This role transforms manual scouting and campaign execution into a system-driven, AI-augmented acquisition engine, enabling the Ecosystem team to scale output without proportional headcount increases. ### **Purpose** Design, build, and scale the acquisition infrastructure that powers startup sourcing across all innovation programs. This role transforms manual scouting and campaign execution into a **system-driven, AI-augmented acquisition engine**, enabling the Ecosystem team to scale output without proportional headcount increases. This is the **technical execution layer of the entire ecosystem growth machine**, bridging CRM architecture, automation systems, AI workflows, and data engineering for sourcing. ### **Key Responsibilities** **CRM Architecture & Acquisition Infrastructure** - Own CRM structure, governance, and data model (startup pipeline architecture) - Design scalable pipeline structures aligned with acquisition funnel stages - Ensure data integrity, standardization, and lifecycle consistency across all programs - Define CRM taxonomy (startup stages, tags, segments, scoring logic) **Automation & Workflow Engineering** - Design and implement end-to-end acquisition workflows across tools - Build automated lead enrichment, routing, and qualification systems - Create multi-step outreach automation sequences (email + multi-channel where relevant) - Eliminate manual steps across scouting, enrichment, and engagement flows - Integrate systems (CRM ↔ sourcing tools ↔ outreach tools ↔ analytics) **AI-Assisted Sourcing & Data Enrichment Systems** - Build AI-powered scouting workflows (startup discovery, enrichment, matching) - Implement scraping and enrichment pipelines for startup identification at scale - Leverage AI tools to improve lead scoring, segmentation, and personalization - Experiment with LLM-based workflows for startup classification and matching - Identify new automation opportunities in sourcing and qualification processes **Lead Scoring, Segmentation & Funnel Design** - Build and maintain lead scoring models based on startup relevance and engagement - Define segmentation logic by sector, geography, maturity, and program fit - Optimize funnel transitions (prospect → qualified → engaged → applicant) - Improve conversion efficiency through data-driven segmentation rules **Campaign Systems, Experimentation & Performance** - Support campaign execution with scalable infrastructure (not manual execution) - Design A/B testing frameworks for outreach and acquisition campaigns - Build dashboards tracking funnel performance and acquisition efficiency - Monitor key metrics across sourcing channels and automation performance - Identify bottlenecks in conversion and propose system-level fixes **Process Engineering & Enablement** - Document scalable acquisition workflows and playbooks - Train Ecosystem Operations Specialists on tools and systems - Continuously reduce manual workload across the team through automation - Ensure cross-program consistency in acquisition systems **Ideal Profile** - 3–4 years in **Growth Ops, RevOps, Marketing Ops, CRM (Zoho), or Lifecycle Marketing** - Strong experience designing scalable systems in **HubSpot, Salesforce, Airtable** - Experience with automation tools such as **Zapier, Make, n8n (or similar)** - Experience using sourcing and enrichment tools like **Clay, Apollo, or equivalent data tools** - Strong understanding of **AI tools and LLM-based workflows for automation or data enrichment** - Comfortable working with **data scraping, APIs, and workflow automation logic** - Strong analytical mindset with systems thinking approach - Ability to translate business acquisition needs into scalable technical architectures - Hands-on builder mentality (not just strategy or coordination) [Previous Position **Startup Scouting & Ecosystem Operations Specialist**](https://lumikha.work/startup-scouting-ecosystem-operations-specialist-associate/) [Next Position **Work at Lumikha!**](https://lumikha.work/work-at-lumikha/)