Growth Operations Manager

MANTECH seeks a motivated, career and customer-oriented Growth Operations Manager to join our team in Herndon, VA. This is a hybrid position, requiring onsite presence 2-3 days a week.

The Growth Operations Manager will collaborate across the Growth organization to streamline processes, implement technology solutions, and drive data-driven decision-making that accelerates our growth trajectory.

Responsibilities include but are not limited to:

• Managing and mentoring a small team in a hybrid environment while overseeing business planning activities and presentation scheduling, such as Bid Board and Top Deal reviews.
• Evaluating business development opportunities against criteria across the lifecycle, actively coaching teams to meet executive standards.
• Architect scalable growth frameworks that reduce friction and allow the team to focus on high-value activities.
• Serve as the primary Point of Contact for operations inquiries, managing specialized Google Chat Spaces, Google Sites, and email accounts with high responsiveness.
• Coordinating cross-departmental communication and maintaining centralized process documentation for growth workflows and technologies.
• Identifying and implementing automation opportunities using AI tools to streamline workflows and reduce operational friction.
• Leading the Growth training calendar strategy and executing clear communication plans regarding system enhancements and educational resources.
• Managing end-to-end growth projects and technology deployments from scope definition through implementation and ROI tracking.
• Overseeing the support request ticketing system, tracking metrics, and utilizing dashboards to derive actionable performance insights.

Minimum Qualifications:

• Bachelor’s Degree with a minimum of 4 years of relevant Operations experience, or a Master’s Degree with no less than 2 years of prior relevant experience.
• Minimum of 2 years of experience in a Government Contracting environment, specifically related to business planning activities.
• Minimum of 2 years of experience managing small teams in a hybrid environment.
• High proficiency in Google platform and Microsoft Office suite.
• Strong leadership, project management, organizational, and written communication skills with the ability to prioritize and meet deadlines.
• Demonstrated ability to interpret data, drive process improvements, and implement automation solutions.

Preferred Qualifications:

• Experience with Salesforce and database-driven applications.
• Experience creating engaging instructional media, including video tutorials, e-learning modules, and quick-reference job aids.
• Proven ability to operate independently, gain internal support, and build solid working relationships with senior management and cross-functional teams.

Clearance Requirements:

• US Citizen

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
• Must be able to exchange accurate information in these situations