GSM at Hollywood Kia
Summary
Oversee the new and used vehicle sales teams at a Kia dealership, setting targets, training staff, and ensuring customer satisfaction while managing inventory and manufacturer incentives.
Hollywood Kia is looking for a General Sales Manager to join our team.
We’re committed to excellence, teamwork, and career growth, offering an environment where driven individuals are recognized and rewarded for their success.
If you excel in a fast-paced, goal-oriented setting and take pride in providing exceptional customer service, this is your opportunity to build a rewarding and long-term career with Hollywood Kia.
Job Duties:
- Hire, train, motivate and supervise the new and used vehicle department managers.
- Plan and implement daily processes for new and preowned managers and sales staff to achieve monthly, quarterly and annual sales targets.
- Monitor and measure the performance of the department managers. Document counseling and performance reviews.
- Oversee the display and merchandising of both new and used inventory both physically in the lot and virtually online.
- Coordinate the appropriate supply of new and used vehicles in accordance with budge needs and Morgan day supply guidelines.
- Hold regular sales and training meetings.
- Ensure that a high level of customer satisfaction is obtained. Attend to customer complaints personally and quickly.
- ensure proper use of CRM including a thorough follow up process for all lead types.
- Ensure that deal flow, CIT, rebate and other schedules are current and clean.
- Understand and maximize all manufacturer incentive programs
- Educate team on any marketing promotions and processes for maximizing them.
- Hit budget performance targets for volume and gross consistently.
Benefits
We offer a comprehensive benefits package for full-time associates, including:
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Major Medical, Dental, and Vision Insurance
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Long and Short-Term Disability Coverage
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Life Insurance
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Paid Time Off
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401(k) with company participation
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Professional, supportive work environment with continuous training and growth opportunities