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SCENIC RAILROADS ACQUISITION CORP

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GSMR Santa

Open 31d

Division/Department: Special Events

Job Title: Santa

Reports To: Special Events and Entertainment Manager

Type of position: Non-Exempt / Hourly

Employee Classification: Seasonal

Location: Bryson City, NC

Compensation: $20-30, DOE

Job Summary: Perform in a friendly, outgoing, and gregarious way that can convincingly embody the spirit of Christmas. Must be able to sustain the “magic” of Santa while interacting with passengers of the train on the POLAR EXPRESS.

Essential Duties and Responsibilities:

  • Portray the Santa character from the POLAR EXPRESS™ story, giving each designated passenger a bell while on the train.
  • Allow photo opportunities and interact with passengers while managing time to be sure to have equal amounts of interaction on assigned train cars.
  • Enthusiastically represent Great Smoky Mountains Railroad and the POLAR EXPRESS™ brand.
  • Positively interact with guests and team members of all ages, ethnic/cultural backgrounds and/or languages, and individuals with special needs.
  • Consistently perform a high standard of guest service throughout the event.
  • Openly accepts performance feedback and adapts to supervisory guidance.

Work Environment:

  • Will vary depending on the character being portrayed, to include but not limited to on board a moving train, walking throughout cars, and/or stationary at the North Pole event site
  • Level of direct engagement with the public will vary based on performing role.
  • At GSMR we value teamwork and fostering a supportive work environment
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