GSOC Operator - Part Time
Summary
The GSOC Operator monitors global security concerns for corporate locations worldwide, using access control, alarm monitoring, and business intelligence tools to detect incidents and coordinate corporate response. This part-time role works onsite in San Mateo, CA, investigating alarms and alerting emergency services as needed.
About the role:
The Global Security Operations Center (GSOC) Operator is responsible for assisting company personnel in all concerns that pertain to safety and security for corporate locations around the globe. The individual will work in a Global Security Operations Center (GSOC) environment and use a variety of tools that range from access control and alarm monitoring systems to various business intelligence sources, open source media, Internet, and in-house tools. The GSOC Operator is required to detect, analyze, and alert others of any incidents, which may impact the client’s people, products, property, or brand image. The GSOC Operator reports to the GSOC Manager.
In this role, your responsibilities will be:
• Conduct monitoring functions on a wide range of issues pertaining to global security such as petty and violent crime trends, disruptive protests, weather conditions, natural disasters, travel issues, reputational concerns, and socio-economic dynamics
• Engage in proactive efforts to mitigate risk and inform field personnel of operational concerns in advance
• Investigate alarms and respond by sending patrol or alerting Emergency Services as needed
• Coordinate corporate response by distribution of advisories and other communications
• Follow procedures for managing a variety of issues, from minor incidents handled at the local level to global crises
• Perform other related duties as required