IDEALS RECRUITMENT PTE. LTD.

Discussion

Guest Experience Lead

Open 23d

Salary: Up to $3,500/month

Listed MNC in Leisure Industry

Location: Central Region

Working Hours: Rotating shifts (5 days/week)

Why Join Us?

  • Excellent welfare and employee benefits
  • Career growth and advancement opportunities
  • Supportive and dynamic work environment

Key Responsibilities

  • Perform professional and efficient hotel guest check-in and check-out to ensure high levels of guest satisfaction.
  • Coordinate closely with Front Office, Housekeeping, and other departments to ensure seamless guest experiences.
  • Manage room control based on forecasted occupancy, VIP arrivals, group check-ins, and special requests.
  • Adopt a sales-oriented approach within the Front Office team and identify resort-wide sales opportunities.
  • Maintain confidentiality of all guest information and resort business practices.

Requirements

  • Minimum Diploma in Hotel/Hospitality Management or equivalent.
  • At least 2 years of experience in the hospitality industry
  • Strong interpersonal, multitasking, time management, and problem-solving skills.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
  • Willing to work rotating shifts, including weekends and public holidays.

Seize This Opportunity!
Click Apply Now to upload your updated Resume/CV and take the first step toward an exciting new career.

Only shortlisted candidates will be contacted.

Chong Zhe Hui (Fiona)
Registration No.: R1984570
EA Licence No.: 14C7121

Show