Guest Experience Service Crew (Part-Time)
Summary
Part-time guest-facing role serving food and beverages, handling orders, and maintaining service standards across multiple outlets in Singapore.
Objective
To deliver exceptional guest experiences through attentive service, product knowledge, and active participation in outlet operations, events, and promotional activities.
Working Commitment
- Minimum 50 hours ($900) or 100 hours ($1800) per month
- Minimum 3 shifts per week
- Minimum 1 weekend shift per week
- Availability on selected Public Holidays and peak trading periods
- Flexible deployment across outlets where operationally required (Changi / Duxton / Dempsey)
Primary Responsibilities
Guest Service & Outlet Operations
- Welcome and engage guests in a warm and professional manner
- Take food and beverage orders accurately
- Deliver food and beverages according to service standards
- Handle guest enquiries and feedback professionally
- Maintain excellent table service throughout the guest journey
- Set up and maintain dining areas
- Ensure cleanliness and presentation standards are maintained
Sales & Promotion
- Promote ongoing campaigns, events and promotions
- Support upselling and cross-selling initiatives
Brand Representation
- Serve as an ambassador of the Company's brands
- Demonstrate knowledge of menu offerings and outlet concepts
- Uphold service standards and company values at all times