Guest Service Associate (Pune)

Designation: Guest Service Associate

Mini. Education Required – Bachelors or Diploma in Hospitality

Job Timings – Rotational Shifts

Working Terms:

- 9 hours Working per day

- 1 week off during weekdays

- Public Holidays & weekends will be working day

- Rotational Shift Timings

- Uniform & grooming required as per standard

Skills Required:

- Basic knowledge of Microsoft office (Excel, Word, PPT)

- Problem-solving skills

- Can maintain calm under pressure

- Team Player

Role & responsibilities:

-Customer Delights

-Event Operations

-Handling and Coordinating High Profile Guests

-Escorting VIP Guests

-Hosting & Coordinating Events

-End to End Service to High Profile Guests

- Customer Interaction

- Game Operating & Playing

- Selling Skills

- Customer Operations Handling

Perks and benefits

-24 Days paid Annual Casual Leave after probation period

-Mediclaim

-Earned wage access

-L&D

-Long service rewards and recognition programs

- Incentive and perquisites

-Child education and self education benefits

-Mental and health well-being programs

-Workshops and expo/ trade-show (national & International) exposure

- Public Holiday double wages