Guest Service Manager

HIRING

Guest Service Manager | YellowDoor Hotels

📍 Location: Abuja, FCT
Job Type: On-site
Job Field: Hospitality / Hotel Operations

About the Role

YellowDoor Hotels is seeking an experienced Guest Service Manager to lead guest experience operations and restaurant service, ensuring excellent service standards while driving customer satisfaction and repeat business.

Key Responsibilities

• Lead concierge, guest relations, wait staff, and supervisors at The Living Room.
• Oversee the guest experience from arrival to departure.
• Resolve guest complaints promptly and turn positive service experiences into repeat business.
• Maintain high service standards across guest-facing operations.

Requirements

• 4–8 years of relevant experience.
• Strong leadership and guest relationship management skills.
• Ability to handle complaints and maintain excellent service standards.
• Availability to work evenings, weekends, and public holidays.

How to Apply

📧 Apply via: https://www.tezera.ai/j/guest-service-manager-0e698e?utm_source=jobnetworknigeria

Application Deadline: 21 November 2026