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LBA Hospitality

Guest Service Representative - Night Auditor (Part Time 11pm-7am)

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Description

Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Executes selling strategies to enhance the hotel revenue.


Responsible for the total front office operations: Acts as Manager on Duty, responds immediately to guest requests, represents the hotel in the late evening and early morning hours, maintains thorough communication with management staff.


PREREQUISITES

Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

  • Prior experience in accounting, sales, telesales, service or guest relations type of industry preferred
  • High school diploma or equivalent.


SUMMARY OF ESSENTIAL JOB FUNCTIONS

  • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
  • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted.
  • Must be able to stand for eight hours, bend, stretch, reach.
  • Must be able to see and hear.
  • Must be able to communicate with other associates and/or guests.


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