Guest Service Representative- Vadnais Heights

Are you looking for a rewarding career in hospitality where every day brings new opportunities to make a difference?

Comfort Inn & Suites St. Paul Northeast is looking for a friendly, dependable, and motivated individual to join our team as a Guest Service Representative.

If you enjoy working with people, providing exceptional customer service, and being part of a supportive team, we'd love to hear from you!

Essential Duties and Responsibilities

• Welcome guests with friendly, professional service from check-in through check-out.
• Process guest check-ins and check-outs accurately and efficiently.
• Assist guests with reservations, room changes, special requests, and general inquiries.
• Answer incoming telephone calls and provide accurate information regarding hotel services, amenities, and availability.
• Process payments, verify guest identification, and maintain accurate guest records.
• Handle guest concerns and complaints professionally and work toward a positive resolution.
• Communicate effectively with housekeeping and maintenance regarding guest requests and room status.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Monitor hotel activity and follow established safety and security procedures.
• Assist with additional duties as assigned by hotel management.

What We Offer

When you join our team, you'll enjoy the many benefits we have to offer, including:

• Competitive wages
• Personal Days Off
• Bonus Plan
• Holiday Pay
• Employee Referral Program
• Wellness Day
• Employee Hotel Room Discounts
• Ongoing Training and Development
• Supportive Team Environment
• Opportunities for Career Growth and Advancement

Benefits are subject to eligibility and company policies.

Join Our Team!

Whether you're beginning your hospitality career or looking for your next opportunity, you'll be joining a team that values growth, teamwork, dedication, and exceptional guest service.

We offer competitive compensation, ongoing training, and opportunities for career advancement within the hospitality industry.

If you're ready to be part of a hotel where your work truly makes a difference, we'd love to meet you!

Apply today to join the Comfort Inn & Suites St. Paul Northeast team!