Guest Services Agent
Pullman Auckland is looking for a talented and passionate Guest Services Agent wishing to expand their knowledge in a 5-star hotel environment.
As a Guest Services Agent, your primary responsibilities will include:
- Welcome guests from all corners of the world to our beautiful hotel, growing relationships with new and regular guests.
- Ensure accuracy and professionalism with information and payments during arrivals and departures.
- Work closely with a fantastic team, fostering positive relationships with other Pullman Auckland departments, including Housekeeping and Reservations.
Whilst talent and attitude are our primary requirements, you also have:
- Experience in a busy hotel environment
- Proven reception exposure and experience is an advantage
- Exceptional attention to detail and a nature that successfully connects with all guests
- The right to work in New Zealand
- Full NZ Drivers license and Opera Cloud knowledge is an advantage, but not necessary.
- Be able to work a rotating roster across 7-days including weekends and public holidays
Why join Pullman Auckland?
Our People+ Culture
We are, who we serve
We hire for personality, train for skill.
A personality that reflects our brand character and embodies, the progressive, inclusive, optimistic,
and multi-hyphen spirit of our muse.
- We seek opportunities
- We connect with meaning
- We make a positive impact
We also believe in rewarding your achievements with a range of exciting employee benefits and programs.
Just to name a few:
- Your loyalty card entitles you to discounted Hotel stays, food and beverage rates and Spa treatments worldwide
- Daily staff meals provided
- Ongoing reward and recognition incentives
- Opportunities for further development and worldwide career progression within Accor