Guest Services Associate

General Responsibilities:

• Directly supervise all front office personnel and ensure proper completion of all front office duties.
• Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas.
• Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area.
• Act as the Manager on Duty (MOD) when scheduled as such by the General Manager.

Reports To: Front Office Manager

Requirements: High School diploma or higher-level education.

3-5 years Hotel front office experience with a minimum of 1 year at the supervisory level.

Must be able to work All shifts when needed