Guest Services Driver
Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
Join the team and love your job!
The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and our Guest Services team provide a first and lasting impression with their warm welcome and helpful attitude.
With good pay, extensive benefits and a family atmosphere, we are looking for friendly, confident individuals with a flair for excellent customer service.
Job Type: Full Time
Pay $ 15.00 per hour
Age Requirement: Must be at least 18 years of age
Reports to: Bell Captain/Front Office Manager
MUST HAVE A CLASS E DRIVER’S LICENSE
As a Bellman/ Driver, you will greet and assist guests as needed and offer assistance with luggage, directions, activities or rides to other areas of the resort.
Responsibilities include:
- MUST HAVE A CLASS E DRIVER’S LICENSE
- Escort incoming guests to rooms.
- Assist guests with luggage.
- Inspect guest room to ensure that it is in order, and that supplies are adequate.
- Explain features of room such as operation of radio, television, in-room movie system, etc.
- Offer information pertaining to available hotel services, points of interest, and entertainment attractions.
- Deliver messages and run errands.
- Transport guests about property on van or golf cart.
- Deliver packages, suitcases, and trunks.
- Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner.