Guest Services Host 26-27
Position Overview
Are you passionate about creating memorable guest experiences and love the energy of a mountain resort? As a Guest Host at Mt. Hood Meadows, you'll be the go-to resource for guests across various locations, helping them navigate their day, answering questions, and ensuring smooth flow throughout the resort. From greeting patrons to managing lines and assisting with guest concerns, and acting as a communication liaison between other departments, you’ll play a key role in delivering the friendly, helpful, and efficient service we’re known for.
If you're adaptable, guest-focused, and ready to work in a dynamic outdoor environment, this is your chance to be part of an enthusiastic team that keeps the mountain running smoothly!
This is a part-time, seasonal position
Qualifications & Experience
At least 18 years old
Strong guest service and communication skills
Ability to stay calm and professional in high pressure situations
Ability to work independently and, at times, without supervision
Strong organizational skills with the ability to prioritize tasks
Previous experience in customer service
Availability to work weekends and holidays
Must be comfortable with the changing dynamics of a seasonal business
Compensation:
Starting Wage: $17.25 - $21.08 hourly
Perks:
Year-Round Housing Rentals. Subject to Availability
Ski/Snowboard Season Pass for employees and qualifying dependents
Don't Ski/Snowboard? Gift your lift access to a family member
Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
Buddy Tickets (3 discounted tickets to share)
Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
Mountain Exchange Program (Ability to request free lift access to regional resorts)
Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
Special invites to Columbia Employee Store, Adidas, and other industry retailers
Employee Assistance Program (EAP)
Free Employee Transportation from Hood River & Sandy
Summer Seasonal Job Connections with Local Businesses
Access to Team Wellness Programs
Team Appreciation Events/Dinners
Click here to learn more about our team member perks
Videos:
Watch our team in action on the MHM YouTube Channel