Guest Services Night Team Member 26-27
Position Overview
Love the mountains and enjoy helping people? Join the Guest Services team at Mt. Hood Meadows as a Night Guest Services Team Member and help create memorable experiences for guests during evening and overnight resort operations.
As a Night Guest Services Team Member, you'll be a welcoming and helpful resource for our guests, providing accurate information, processing resort products, and supporting a variety of Guest Services operations. You'll assist with lift tickets, passes, lessons, rentals, and other resort offerings while helping guests navigate their experience at Mt. Hood Meadows. Working during evening hours, you'll play an important role in supporting our guests and team as the resort transitions through nighttime operations.
This is a dynamic, guest-facing position that combines customer service, communication, technology, and problem-solving in a unique mountain environment. If you enjoy working with people, thrive in an active workplace, and are looking for a role that offers a different perspective on the resort experience, we'd love to speak with you about joining the Mt. Hood Meadows team.
This is a full-time, seasonal position
Qualifications & Experience
Comfortable communicating and working with in-person guests
Comfortable using computers and other technology including point-of-sale systems
Strong attention to detail and accuracy
Ability to multitask and stay calm under pressure
Ability to work independently and as part of a team
Minimum Age 16
Ability to work weekends and holidays
Must be comfortable with the changing dynamics of a seasonal business
Preferred Qualifications & Experience
Previous guest service experience
Prior experience operating a point-of-sale
Compensation:
Starting Wage: $ 18.54 - $21.93 hourly
Perks:
Year-Round Housing Available. Subject to Availability
Ski/Snowboard Season Pass for employees and qualifying dependents
Don't Ski/Snowboard? Gift your lift access to a family member
Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
Buddy Tickets (3 discounted tickets to share)
Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
Mountain Exchange Program (Ability to request free lift access to regional resorts)
Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
Special invites to Columbia Employee Store, Adidas, and other industry retailers
Employee Assistance Program (EAP)
Free Employee Transportation from Hood River & Sandy
Summer Seasonal Job Connections with Local Businesses
Access to Team Wellness Programs
Team Appreciation Events/Dinners
Click here to learn more about our team member perks
Videos:
Watch our team in action on the MHM YouTube Channel