Guest Services Officer - Food & Beverage
We are inviting passionate, energetic and devoted talents to join our dynamic F&B team.
What you will do\:
- Provide a warm welcome to all restaurant patrons and escort them to the dining area
- Engage in heart-felt and genuine conversation and build rapport with guests
- Ensure a seamless experience by handling guests’ enquiries and managing reservations in a professional manner
- Anticipate guests’ problems before they arise, and rectify the issues in a calm and flexible way
- Constantly strive to satisfy guests’ needs and delight the guests