Guest Services Representative

This announcement is in conjunction with the Minot AFB, NAF Job Fair to be held on Thursday, 6 Aug 2026 from 1PM - 4PM at the Rough Rider Golf Course. About the position: This position will be a Guest Services Representative assigned to Sakakawea Inn at Minot AFB, ND This is a FLEXIBLE position that does not have guaranteed hours; you may work 0-40 hours/week as needed by the facility Employees are eligible to use: fitness center, golf course, bowling center, clubs, swimming pool

Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Maintains a professional appearance and demeanor at all times. Ensures required information is received from guest and entered into guest folio. Prints backup reports from property management system. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Maintains the lost and found program. Ensures that customer service is the first priority. Performs other related duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13025080