Guest Services Representative
Summary
Handles guest check-ins, reservations, and payments at a U.S. Air Force lodging facility in the UK, ensuring smooth front-desk operations.
About the position: This position is Non-appropriated Fund (NAF) and is located at the Gateway Inn-Lodging, RAF Mildenhall, United Kingdom. Scheduled shifts may include days, nights, weekends and holidays. STANDING REGISTER ANNOUNCEMENT: Applications will be reviewed, and referrals made every 7 days throughout the open period. This position may close sooner than the date advertised if the vacancy is filled.
Receives and confirms room reservations by letter, telephone, email or personal contact. Registers and assigns rooms to guests, make sand issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government-sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sundry sales items to patrons. Ensures front desk area and lobby remains clean. Maintains the lost and found program. Performs other related duties as assigned. If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13019611