GUEST SERVICES REPRESENTATIVES

About the position: This position will be assigned to the Sand Dollar Inn at Tyndall AFB, FL.

Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests makes, and issues room keys, and may escort guests to rooms as needed. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guest's checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintain a professional appearance and demeanor at all times. Ensures housekeeping status of rooms is updated. Records and notifies appropriate person/organization of maintenance problems reported by guests. Ensure front desk area and lobby remains clean. Process Night Audit procedures and close credit card machines nightly. Ensures that customer service is the priority. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13028681