Guest Services Supervisor

The Guest Services Supervisor oversees the day-to-day operation of the Guest Services team, ensuring every guest — from first-time visitors to season pass holders — receives a smooth, friendly, and efficient experience from arrival to departure. This role supervises frontline staff, resolves escalated guest concerns, and works closely with ticketing, rentals, parking, and mountain operations to keep the base area running smoothly on busy powder days and quiet midweeks alike.