Guest Services Supervisor, Part-Time
DUTIES AND RESPONSIBILITIES:
- Oversee team and assign tasks to best meet guest needs
- Assist in training Guest Services employees to ensure the highest level of service
- Ensure compliance with all operational guidelines
- Achieve objectives set forth by the Guest Services Manager/Assistant Manager
- Acts as the central point of contact for all guest/operational issues during shift
- Administer coaching and counseling actions when needed
- Promote a healthy, safe, and hazard-free work environment
- Report any departmental needs to the Guest Services Manager/Assistant Manager
- Perform the duties of a team member in their absence as needed or required
- Perform other duties as assigned
QUALIFICATIONS:
-
High School diploma or GED
-
Willing and able to work odd and irregular hours including nights, weekends, and holidays
-
Able to work in sunny, hot, humid, cold, and rainy conditions
-
Proficient with Microsoft Outlook, Word, Excel or similar programs
-
Able to lift up to 20lbs without assistance and 30lbs with assistance
-
Strong communication skills with the ability to motivate a team, deliver quality results, and maintain a positive attitude
-
Ability to successfully perform all duties and responsibilities of this position
Interested applicants can apply directly to www.visitowa.com/employment.
To maintain document integrity and ensure optimal system processing, please submit your resume and supporting files in PDF format.