Guest Services Team Member
Guest Services Team Member
Location: Haymarket - River Road, Louisville, KY
Position Type: Part-Time / Hourly Non-Exempt
Schedule: Requires open availability as weekly schedules may vary
Love retail and helping people? Join the team at Haymarket!
We are looking for an energetic, reliable, and customer-focused Guest Services Team Member to join our crew! In this role, you will do much more than just stock shelves. You will play a big part in keeping our store running smoothly, making our sales floor look amazing, and creating a warm, welcoming vibe for our customers and team members.
If you are a team player who thrives in a structured environment and loves retail, we want to talk to you!
What You Will Do
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Support the Team: Help welcome and train new team members. Offer friendly tips and coaching to help everyone succeed.
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Keep Operations Smooth: Help out with shift schedules and make sure daily tasks are assigned. Take regular inventory counts to keep stock accurate.
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Keep the Store Looking Great: Maintain a clean, safe, and beautifully organized sales floor that matches our high standards.
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Connect with Customers: Greet shoppers, help them find exactly what they need, and share your product knowledge to drive sales.
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Merchandise & Plan: Help set up fun product displays and work on promotional strategies to highlight our best items.
How We Measure Success
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Happy Customers: Providing a welcoming environment that keeps shoppers coming back.
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Smooth Daily Routines: Keeping the store organized and tasks on track.
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A Great Workplace: Creating a positive, helpful team culture where everyone feels supported.
Skills & Abilities You Need
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Retail Savvy: Solid knowledge of retail, merchandising, and product displays.
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Customer Focus: A natural ability to connect with people and deliver a great shopping experience.
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Strong Organization: The ability to keep track of tasks, inventory, and routines without missing a beat.
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Clear Communication: Great verbal and written skills for talking with customers, peers, and managers.
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Safety Minded: Understanding of basic food safety guidelines to keep our environment clean and compliant.
Education & Experience Requirements
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Education: High school diploma or equivalent is required.
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Experience: At least 3 years of retail customer service experience.
Physical & Availability Requirements
This is an active role on the retail floor. To succeed, you must be able to:
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Stand and navigate the sales floor for extended periods.
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Lift and carry heavy cases of stock out to the retail floor.
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Have open availability to work flexible shifts as needed