櫃檯 接待專員 - 大夜 Front Desk Officer - Overnight Shift
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Description
- Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering.
- Excel in delivering Legendary Quality Experience to guests.
- To provide a courteous and professional service following at all times.
- Ensure full knowledge and understand of LQE is delivered to the gussets at all times.
- Assist in providing exceptional service through the phone.
- To maintain good working relationships with your own colleagues, and all other departments.
- To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene health and safety
- To maintain a high standard of personal appearance and hygiene at all times.