國際業務助理 (Global Sales Assistant / BDM Assistant - 儲備幹部)

【About ADAM elements】 ADAM elements is a premium international brand focusing on the Apple ecosystem and high-end smart 3C accessories. Our global sales footprint spans across regions including Japan, Korea, Southeast Asia, the Middle East, Europe, North America, and Latin America. We have successfully penetrated iconic global channels such as Apple Stores and airport duty-free shops.
In response to our rapid global expansion, we are seeking an ambitious, detail-oriented Global Sales Assistant who is willing to build a solid foundation from the ground up. This role is a "Key Trainee Position for our future Business Development Managers (BDM)." You will be at the frontline assisting with cross-border order operations and cross-functional coordination. If you can prove your execution capability and business acumen, you will have the opportunity to be promoted to a Business Development professional independently managing overseas markets.
【Roles & Responsibilities】
1. Order Processing & Sales Support

• Assist BDMs in handling daily cross-border order operations, including ERP system data entry, and preparing Proforma Invoices (PI) and Commercial Invoices (CI).
• Track customer order progress and control shipping schedules to ensure overseas distributors receive their goods on time.
• Assist the sales team in preparing overseas client proposal materials, Sales Kits, and exhibition-related documents.

2. Cross-Functional & Logistics Coordination (Core Training Focus)

• Interface with BPG (Business Planning & Procurement): Assist sales in coordinating with internal procurement and warehouse teams to confirm product allocation and inventory status. Handle the intricate details of cross-border shipping, including shipping label confirmation, factory lead-time tracking, and customs clearance document preparation.
• Interface with SMS (Sales Marketing Support): Assist in executing marketing needs for overseas channels, such as arranging PR sample shipments, translating, or organizing localized product descriptions and social media assets.

3. Market Research & Account Maintenance

• Assist in gathering competitor dynamics, market pricing, and consumer feedback in designated overseas regions (e.g., Japan, Korea, SEA, Middle East, Europe, Americas). Compile these into foundational data reports to support team decision-making.
• Assist in processing basic customer RMA (Return Merchandise Authorization) and after-sales service workflows to maintain high customer satisfaction.