Gym Assistant

Job Description

The role of a Gym Assistant is to handle membership sales and ensure exceptional customer service to both prospective and existing members. The duties include:

• Ensuring that monthly membership sales goal is achieved/exceeded and providing the Sales Manager with regular updates on sales activity

• Proactively engage and follow up with prospective members through various channels including walk-ins, referrals, phone calls and emails to establish relationships and provide guidance through the sales process

• Conducting tours of the facility, highlighting gym amenities, equipment, and services to showcase the value of membership

• Delivering excellent customer service by addressing member inquiries, resolving issues, and ensuring overall satisfaction at all times

• Responsible for daily inspection of gym equipment to ensure proper functioning and safe for use

• Enforcing gym rules and safety regulations to prevent accidents

• Ad-hoc duties as required

Job Requirements

• Determined, motivated, confident, and relentless individuals

• Previous experience in sales, preferably in the fitness or hospitality industry

• Possess a good sense of customer service professionalism, responsibility, integrity, and excellent work ethic

• A high level of maturity and ability to work well under pressure.

• Retail Hours

• The incumbent must be able to work at any of the 24/7 FITNESS outlets across Singapore

We regret to inform only shortlisted candidates will be contacted.