H Customer Service Representative
Job description:
As a Customer Service Representative, you would be responsible for professionally representing DLI to our customers with knowledge and skills to provide them the product or service they need.
Duties and Responsibilities
- Professionally and accurately provide support to our customers via inbound and outbound calls and/or emails.
- Work with management to resolve complaints concerning freight, deliveries, etc.
- Work with cross-functional teams to track orders to ensure on-time deliveries.
- Provide clerical support including overseeing paperwork associated with claims, payroll, driver BOLS, and maintaining corresponding files.
- Other duties as assigned.
Requirements
- At least 1 year of relevant work experience
- Excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize and prioritize work
- Working knowledge of Microsoft Outlook and Excel
- Schedule: Monday-Friday 8am-4:30pm
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance