Haircare Manager (Hair & Scalp) — Novena
Posted Updated
About Us
Hills Haircare is the hair and scalp division of Hills Aesthetics Clinic, a trusted aesthetic medical clinic with three locations in Singapore — Novena, Somerset and Jurong East. Our treatments are trichology-led and supported by our own team of five doctors, so you'll be recommending programmes backed by real clinical expertise rather than selling from a script.
We're looking for a Haircare Manager to build and lead the team at our Novena outlet.
Why Join Us?
- Basic salary up to $6,000, plus high individual commission and outlet bonus
- Top performers earn $15,000 and above per month — uncapped commission, allowances and incentives
- 14 days annual leave
- Sponsorship for external hair and scalp courses
- Clinic directly linked to Novena MRT
- Staff discounts on all hair and aesthetic treatments
- Growth path to Area Manager as we expand
Job Scope
- Own your outlet's monthly sales target — plan, track and deliver it with your team
- Lead and develop your team — daily briefings, coaching on consultation and treatment recommendation, performance reviews
- Roster and manpower planning — ensure the outlet is properly staffed across all operating hours
- Conduct hair and scalp analysis and consultations, and recommend suitable treatment programmes
- Perform hands-on treatments alongside your team, especially for key clients
- Handle escalated client concerns and protect client retention
- Manage stock, product ordering, equipment readiness and treatment room standards
- Ensure SOP, hygiene and safety compliance across the outlet
- Report outlet performance, team productivity and client feedback to management
Requirements
- Minimum 2–3 years in hair care, scalp treatment, beauty or wellness, with at least 1 year in a supervisory or team-lead role
- Proven track record of meeting or exceeding sales targets
- Confident leading, coaching and motivating a team
- Comfortable interviewing and selecting your own team members
- Service-oriented, self-motivated and commercially minded
- Strong interpersonal and communication skills
- Comfortable working retail hours including weekends
How to Apply
Apply through MyCareersFuture with your updated resume.