Hand Therapy Receptionist

JOB OVERVIEW:

This position is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient service including managing the patient scheduling process; collecting and posting of patient payments; maintaining patient charts and electronic medical records; maintaining the front desk area; and providing outstanding customer service to our patients.

ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:

• Greet patients
• Answer phones
• Electronic scheduling
• Verify current personal and financial information
• Book appointments
• Verify insurance benefits
• Copay collection
• Faxing and filling
• Other duties as assigned