Hardware

We are looking for an individual with general handyman or hardware store experience to become our hardware team member. This is a full-time position with comprehensive benefits choices including medical, dental, vision, accident, long and short-term disability, store discounts, pet insurance. We have an excellent team environment with a people first commitment.

Position Summary:

Hardware Team Members are responsible for a positive sales floor customer experience. This position will utilize our customer service guidelines during the entire sales process, from entering the store, providing product information and ensuring the customer leaves our store satisfied.

Essential Functions:

· Provide excellent customer service

· Greet customers entering the store

· Help customers find the location of products

. Help customers figure out quick projects and supplies needed to get them done

· Answer customers’ questions and provide information on company policies

· Answering phones as instructed and help customers over the phone as needed

· Maintain clean and orderly checkout areas and complete other general cleaning duties

· Upselling of items in the store that may complete a customer project

· Perform other duties and tasks as assigned

· This position reports to the Store Manager