Hardware Quality Engineering Manager

ABOUT THIS ROLE

As the Hardware Quality Engineering Manager, you will build, scale, and lead a multidisciplinary team of quality engineers, supplier quality personnel, and metrology specialists at our Spanish Fork facility. You will serve as the technical engine for hardware quality—analyzing non-conformance data from incoming, production, and field return inspection teams, leading root-cause investigations, and executing permanent resolutions. Additionally, you will partner with Manufacturing Engineering to validate test methods and screening criteria, architect ISO 9001-compliant lean documentation, and represent Quality in early NPI gate reviews.

This role is based in-office out of our manufacturing facility in Spanish Fork, Utah, with travel required as needed for supplier collaboration and engineering initiatives.

ROLE RESPONSIBILITIES

• Lead, mentor, and direct a multidisciplinary team encompassing quality engineering, supplier quality, metrology, and equipment calibration.

• Action non-conformance data flagged by incoming, in-process, and field return inspection teams, driving root-cause analysis to systematically resolve internal assembly or external component failures.

• Partner with Manufacturing Engineering to validate and sign off on all test methods, inspection criteria, screening processes, and test fixtures across production lines.

• Direct supplier quality resources to enforce vendor accountability, drive SCARs, and lead supplier quality improvement and development initiatives.

• Build and maintain ISO 9001-compliant quality documentation, standard operating procedures, and process controls tailored to support a lean manufacturing environment.

• Drive early Quality involvement during New Product Introduction (NPI), collaborating with Hardware Engineering during stage-gate reviews to ensure product testability, manufacturability, and field reliability.

• Oversee site metrology practices, First Article Inspections (FAIs), and equipment calibration schedules to guarantee continuous measurement integrity across manufacturing lines.

• Establish key hardware quality metrics and trend reporting (DPPM, yield loss, field failure Pareto charts) to guide executive operational priorities and continuous improvement goals.

OUR IDEAL CANDIDATE

• 6+ years of hardware quality, reliability, or manufacturing engineering experience, with at least 2+ years in a direct engineering management or team leadership role.

• Strong track record of establishing quality documentation and processes aligned with ISO 9001 standards within a lean manufacturing context.

• Deep technical expertise in Root Cause Analysis methodologies (8D, 5-Why, Fishbone, DMAIC) applied to electro-mechanical hardware, solar/power systems, custom PCBAs, and vision devices.

• Proven experience establishing and validating test methods, screening processes, and test equipment fixtures alongside Manufacturing Engineering teams.

• Experience driving supplier quality, vendor corrective actions, and component qualification through dedicated supplier quality engineering resources.

• Solid working knowledge of GD&T, metrology equipment, First Article Inspections (FAIs), and calibration program governance.

• Active experience collaborating with Hardware Engineering teams during early-stage NPI gate reviews to ensure design for quality.

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, Quality Engineering, or a related technical discipline.

• Six Sigma Green Belt or Black Belt certification is preferred.