Harley-Davidson of Tampa Bay (Brandon)- General Merchandise Associate

Position Summary

The General Merchandise Associate is responsible for supporting the sales, display, inventory management, and guest service of the dealership’s general merchandise department. This role ensures that accessories, branded goods, and other retail items are properly stocked, displayed, and sold in a professional and guest-friendly manner. The ideal candidate is organized, guest-focused, and comfortable working in a retail-style environment within a dealership setting.

Essential Duties and Responsibilities

• Greet guests and assist with selection and purchase of dealership merchandise and accessories.
• Maintain attractive, organized, and well-stocked merchandise displays.
• Receive, stock, and price incoming merchandise accurately.
• Monitor inventory levels and assist with reordering and inventory control.
• Process sales transactions using dealership point-of-sale systems.
• Assist guests with product information, availability, and recommendations.
• Maintain accurate records of sales, inventory, and returns.
• Support promotional displays and seasonal merchandising initiatives.
• Ensure cleanliness and organization of the merchandise area.
• Assist with online or special order merchandise requests.
• Communicate with vendors regarding product availability and deliveries.
• Follow dealership policies regarding cash handling and guest service standards.
• Report inventory discrepancies or damaged goods to management.
• Perform additional retail or administrative duties as assigned.