Hashicorp Vault SME

Role: Hashicorp Vault SME

Job Description:

Core Skills: PAM Products, Windows Server, Linux Server, Kubernetes, Terraform, Jenkins, CICD concepts, Ansible, Secrets Management

Responsibilities:

• Scope is on-prem Hashicorp Vault environment
  • Primary role would be to provide a consultation service for new consumers wishing to integrate with Vault.
  • Provide prior expertise on onboarding strategies, including best practice for Secrets Engines and Authentication methods.
  • Create robust documentation and self-help material to enable other developers to seamlessly onboard themselves.
  • Drive continuous improvement in service health and resilience.
  • Drive progress in strategic programmes and provide subject matter expertise (SME) in solution design.
  • Foster strong relationships with business stakeholders and internal technical teams.
  • Manage ad-hoc out-of-hours work when required in line with change management requirements.

Essential Requirements:

• 3 years+ experience working in a Hashicorp Vault environment (on-prem preferred)
  • 3 years+ in using Hashicorp Terraform and building automation
  • Strong skills in Vault integration specifically navigating Secret Engines and Authentication methods
  • Troubleshooting inefficiencies in Vault integration such as failed calls, monitoring usage trends and building efficiencies in the service
  • Strong skills in building quality relationships with colleagues, to establish their requirements and collaborate on find solutions.
  • Experience of managing crisis calls, troubleshooting complex issues and building root cause remediation plans
  • Experience of designing monitoring and alerting solutions at enterprise level (Splunk, Grafana, App Dynamics, SCOM)
  • Understanding and experience of technologies deployed at a large scale in a global IT enterprise
  • Experience of working in an Agile team managing work in Jira and engagements in Jira Service Desk

Additional Requirements:

• Experience of coding, scripting, and use of GitHub and code management best practices
  • Experience working with Audit, and Compliance requests and procedures
  • Experience taking on Scrum Master role, or in managing Jira Boards and task prioritisation
  • Ability to adapt and understand new technologies – being self-motivated to learn
  • Strong interpersonal, influencing, communication and report-writing skills
  • Ability to interact appropriately with users of various technical skill levels
  • Strong analytical skills and ability to work with users to find the best solution
  • Ability to work in a multi country, culturally diverse and time-zone separated role.