หัวหน้าแผนก IT Support
Salary: ฿25,000 – ฿32,000 per month
About the role
Plan and control IT operations in accordance with company policies and budget. Manage network systems, information systems, servers, computer equipment, and software to ensure they are ready for use. Administer data, backup and recovery, and set secure data access permissions. Monitor and resolve IT system issues, provide consultation and training to employees. Procure, install, upgrade, and maintain computer equipment and software within budget. Oversee information system security including Firewall and Antivirus. Set targets, monitor, evaluate team performance, provide training, and develop the team. Perform duties in accordance with ISO 9001, ISO 14001 standards, relevant laws, and other assigned tasks.
Key responsibilities
Plan and control IT operations in accordance with company policies and budget
Manage network systems, information systems, servers, computer equipment, and software to ensure readiness
Administer data, backup and recovery, and set secure data access permissions
Monitor and resolve IT system issues and provide consultation and training to employees
Procure, install, upgrade, and maintain computer equipment and software within budget
Oversee information system security including Firewall and Antivirus
Set targets, monitor, and evaluate team performance
Develop and train the team
Perform duties in accordance with ISO 9001, ISO 14001 standards and relevant laws
About you
Bachelor's degree in Information Technology, Computer Engineering, or related field
At least 10 years of experience in IT work
At least 5 years of experience in team management and development
Knowledge of network systems, information systems, and Personal Data Protection Act (PDPA)
Skills in Hardware, Software, Windows Server, IIS, SQL, LAN/WAN, Internet, Mail System, Firewall, and Antivirus
Skills in planning, problem-solving, risk management, cost control, and performance management
Communication, coordination, consultation, and team development skills
Service-minded attitude and attention to detail