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HCM Solutions Consultant

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Description

About the opportunity
As a Dayforce Evangelist, the Solution Consultant is an integral part of the pre-sales solutioning team. Solution Advisors should be well versed in Human Capital Management and have the talent to convey value and alignment in a confident and memorable manner. Solution Advisors are responsible for contributing to strategy and thought leadership that positions Dayforce as a leader for all areas of HCM. The Solutions Consultant drives new client acquisition and growth in our existing client base by providing pre-sales technical support to the sales team throughout the sales cycle, including identifying client needs and the facilitation of customer product/application understanding through interactive presentations, demonstrations and benchmarks.
What you’ll get to do
Provides Technical Sales Support

Analyses an organisation’s existing HCM environment; proposes and demonstrates how Dayforce’s solutions can better address their requirements and solve business concerns.
Offers insight and creative solutions to best meet the client’s needs.
Leads and facilitates demonstrations to provide customer engagement and understanding.
Participates in all aspects of the sales cycle including strategising, developing and presenting compelling and relevant solutions.
Contributes to the RFP and demonstration knowledge base.
Shares feedback and best practices to improve the sales team’s effectiveness.

Exhibits Technical Proficiency

Maintains technical and professional skills to ensure proficiency in product offerings, in-depth knowledge of competition and awareness of industry developments and trends in the marketplace.
Leverages technical and professional skills to increase productivity and customer satisfaction.

Maintains Accurate and Timely Customer, Pipeline, and Forecast Data

Captures all relevant information in SFDC/CRM system.
Follows all defined processes and timelines (SOW requirements, deal review process, price setting, service level requirements, demo scripts, expenses, etc.).
Keeps current on Dayforce processes and any relevant changes.

Skills and experience we value

University/College Degree/Diploma or equivalent related work experience.
Minimum 2+ years’ experience in a technology-related role in a business environment.
Proven knowledge of Human Capital solutions (Payroll, HR, Workforce Management, Talent Management) and related systems.
Excellent communication (oral and written), problem-solving and organisation skills.
Excellent interpersonal skills; builds trust and rapport with all levels of personnel.
Demonstrated ability to function in a fast-paced, deadline-driven environment.
Demonstrated business acumen, high energy and integrity, sense of urgency, work ethic and drive for results.
Must have a valid driving licence.
Able and willing to travel up to 40% of the time, including travel across the UK and occasionally internationally, as required.

What would make you stand out

University Degree in Computer Science, Engineering or relevant software/computer-related fields.
At least 1–2 years of knowledge of the concepts and principles in at least one of Dayforce’s key HCM verticals.

Skills

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