HCVR Senior Cage Cashier (Full Time; Third Shift)
Harrah’s Cherokee Valley River Casino & Hotel Position Description
POSITION TITLE: Senior Cage Cashier
DEPARTMENT: Finance
GRADE/FLSA STATUS: H10—Non-Exempt
BADGE TYPE/COLOR: Key--Blue
REPORTS TO: Cage Supervisor
SUPERVISES: N/A
JOB SUMMARY:
Assist in all aspects of the Cashier Operations department including NRT processing, assisting in supervision of operation while ensuring excellent customer service and security of all funds.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:
Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Deliver excellent customer service to all external and internal guests
Positive role model and example for cashiers
Process cashiering transactions for guests including cashing checks, chip redemptions, markers and payments, credit card advances, bill breaking and other transactions quickly and accurately.
Proficient in all front line, employee, chip bank, marker bank, F &B, and main bank positions
Able to utilize computers for majority of cashier transactions
Complete all paperwork accurately and timely
Understand and comply with all government regulations
Understand and comply with government Anti-money Laundering regulations. Know when and how to submit a Suspicious Activity Incident Report (SAI). Know the red flags of suspicious transactions or activities
Understand what information is needed to complete Currency Transaction Reports (CTR’s), Monetary Instrument Logs (MIL’s) and Multiple Transaction Logs (MTL) and able to enter the customer information needed to complete forms
Process OFAC (Office of Foreign Asset Control) screenings when needed before completing transactions
Ability to create and maintain customer RA (Resort Advantage) accounts and enter transactions into RA Floor Monitor, checking and entering all customer data needed to comply with government regulations
Identify customers who may be trying to structure transactions or evade or circumvent identification requirements
Proficient in credit and marker bank operations including marker issues, payments, applications, and ability to manage and balance marker bank
Proficient in all NRT functions including but not limited too interpretation of the back-office application, NRT fill process, canister replenishment, dropping and reconciling NRT units inclusive of all paperwork and computer data forms
Able to handle NRT customer disputes and basic NRT repairs in absence of cashier tech
Flexible with daily work duties including last minute changes
Process automated and manual fills and credits for Chip bank window
Proficient in preparing and verifying transfers, cage and bank paperwork
Exhibit sound decision-making with emphasis on motivating team and maintaining high morale
Participative member of the team by volunteering and being involved in projects, committees, and task forces by providing input and suggestions
Adhere to regulatory, departmental and company policies/procedures in an ethical manner
MINIMUM QUALIFICATIONS:
High school diploma or GED required
Level II Cashier for at least 6 months preferred
90 Days successful cage cashier experience required
Six months cashier/cash handling experience preferred
Six months experience with Federal Anti-Money Laundering Regulations preferred
Must demonstrate the following essential knowledge and skills:
Documented teamwork behaviors and attitudes
Clean criminal record concerning finances
Ø Basic math skills
Excellent oral and written communication skills
Excellent interpersonal skills
Ability to handle multiple priorities in a fast-paced environment
Attention to detail
Excellent attendance record in previous positions
Willing to learn and to be adaptable
Ability to work independently
Neat, professional appearance with excellent personal hygiene
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
Must be able to lift 50 pounds and carry 5 pounds
Must be able to stoop, bend, reach, kneel, twist and grip items
Must be able to stand on feet 8 hours at a time
Must be able to respond to visual and aural cues
Must be able to read, write, speak and understand English
Must be physically mobile with reasonable accommodations
Must be able to operate in mentally and physically stressful situations
Must have manual dexterity and coordination to operate office equipment, computer, fax machine and photo copier
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke
Must be able to work a flexible schedule including weekends, evenings, and holidays
This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 5.24.21