HDSI: Clinic Management Specialist
Job Overview:
The Clinic Management Specialist oversees Corporate Clinic Management operations, ensures that a wellness program is in place for each corporate client, and addresses the concerns of each client’s point of contact in a timely manner. S/He also supports the expansion of current Corporate Clinic Management operations and is responsible for developing and training registered nurses and medical doctors on clinical management skills.
Duties and Responsibilities:
- Ensures the monthly medical utilization reports are generated per client
- Ensures accurate and proper deployment of RN and MD based on OSH standards
- Ensures deployment of MedBase (EMR) per client
- Assists in account acquisition
- Develops a monthly wellness program for each client
- Coordinates with Payroll and HR to ensure correct compensation of RN and MD
- Manages annual contract renewal for current clients at least three months ahead of deadlines
Qualifications:
- Medically-inclined (RN with OHNAP certificate, Safety Officer II)
- At least 3–5 years of experience in occupational health, company clinic, or healthcare management
- Moderate skill in computer literacy; able to draft reports on medical utilization and top 10 diseases
- Experience handling corporate clinic accounts
- IELTS English literacy of 7.0–7.5
- Previous supervisory or leadership experience is an advantage