Head Bartender

COMPANY PROFILE

Since 1997, Patrick Properties has been restoring and preserving historic Charleston properties, including Parcel 32, The American Theater, The William Aiken House and Lowndes Grove. While we were at it, we crafted a tradition of warm, inviting hospitality that ensures our guests feel welcome, well-cared for and ever-ready to come back for more. With each event we host our focus is the oversight of our venues as well as the upscale food and beverage service we provide within them, requiring a keen eye for detail and the highest standard of customer service.

JOB DESCRIPTION

Position: Head Bartender

Status: Part-Time

Reports To: Director of Events & Event Managers

POSITION OVERVIEW

The Head Bartender position is a supervisory and operational role, overseeing the bartending staff during each event across PPHG’s historic venues. The ideal candidate must have an extensive working knowledge of cocktail recipes, products and bartending tools. A monthly schedule is created by the Staffing Manager with the ability to sign up for additional shifts beyond those scheduled. Availability must include nights, weekends and weekdays, with occasional holidays.

RESPONSIBILITIES

EVENTS

• Responsible key holder for liquor room and beverage walk-in cooler
• Ensure bar service is being run responsibly and guest alcohol consumption is monitored
• Prepare all passed specialty cocktails and inform bartenders on recipes if added to the bar
• Assist with restocking bars; monitor and accurately log usage during event
• Minimize waste of alcohol from over-pouring or opening multiple bottles, specifically during wine service at dinner
• Prepare for the weekend’s events by reviewing beverage needs and alert a manager of any concerns
• Ability to meet shift minimums, as outlined below:
• • Spring + Fall: minimum 2 Saturdays, 1 Friday, & 1 Sunday per month
  • • 16 Head Bartender Shifts: March 1st – June 30th
    • 12 Head Bartender Shifts: September 1st –November30th
  • Winter + Summer: minimum 1 Saturday, 1 Friday, & 1 Sunday per month
  • • 9 Head Bartender Shifts: December 1st – February 28th/29th
    • 6 Head Bartender Shifts: July 1st – August 31st

LEADERSHIP/TRAINING

· Act as a supervisor to bar staff and alert Event Manager of any incidents and accidents involving bar staff

· Supervise and guide bar staff during events to ensure proper and timely service

· Develop training system for new employees and re-train any employees that are lacking in necessary skills

· Uphold and enforce PPHG policies such as, no tip jars, no serving shots or doubles, etc.

SETUP/BREAKDOWN

• Review bar pull, ensuring you have all product prior to event starting; pull bars for next event
• Create a plan of action for when bartenders arrive to ensure all product and equipment is organized
• Responsible for organization and cleanliness of beverage room
• Complete inventory usage sheet at the end of the event
• Oversee breakdown at each event and ensure PPHG items are cleaned and stored aware properly in the correct place
• Act as a closing supervisor; add bar notes to event report email, properly lock beverage rooms and walk-in coolers, submit inventory usage sheet
• Notify Event Manager of any purchasing needs, concerns with staff, etc.

REQUIRED SKILLS & QUALIFICATIONS

Must be TIPS certified
Required to have an extensive working knowledge of cocktail recipes, products and bartending tools
Possess a minimum of 6 months bartending with PPHG
Required to have a wine tool for every shift
Possess knowledge of PPHG beverage menus
Ability to follow Patrick Properties standards, policies and procedures
Ability to be a clear thinker, analyze and resolve problems by exercising good judgment and solution-based thinking
Detail oriented with the ability to prioritize and organize work assignments, delegate work when necessary
Motivate and manage assigned staff while maintaining cohesive team and following up with corrections when necessary
Ability to lift and carry up to 30 pounds
Ability to be on feet for extended periods of time
Willingness to adapt as needed in a fast-paced office environment with the ability to multi-task
Ability to communicate effectively and work cooperatively and within all departments
Must possess mature, professional demeanor to interact with vendors and team
Must be a team player and be willing and able to jump in the trenches
Ability to be on time and have a flexible schedule
Ability to work without direct supervision and follow through to completion of assigned tasks