Head of Anti Fraud
HFM is an internationally acclaimed multi-asset broker, delivering cutting-edge trading tools, platforms, and conditions to traders worldwide. We are committed to innovation, transparency, and excellence in the financial markets. As we continue to expand, we are seeking a driven and strategic Head of Anti Fraud to join our team.
Your role at HFM:
- Lead, manage, and develop the Anti-Fraud function, overseeing the Onboarding Fraud, Payments Fraud, and CPA Fraud teams while fostering a high-performance and risk-aware culture
- Develop, implement, and continuously enhance the company's anti-fraud strategy, policies, procedures, and operational controls to mitigate fraud risks across the customer lifecycle
- Oversee the investigation and resolution of high-risk, complex, or escalated fraud cases, ensuring appropriate risk-based decisions and timely stakeholder communication
- Monitor fraud trends, emerging threats, and key performance indicators, leveraging data-driven insights to strengthen fraud detection capabilities and improve operational effectiveness
- Collaborate with senior leadership and cross-functional departments—including Compliance, Risk, Technology, Marketing, Product, and Customer Support—to implement fraud prevention initiatives and enhance the overall control framework
- Prepare and present regular management reports, fraud risk assessments, and strategic recommendations to the C-Level and executive leadership, providing insights into fraud exposure, operational performance, and mitigation initiatives
Requirements
- Bachelor's degree in Business, Finance, Criminology, Information Security, Risk Management, or a related field. A postgraduate qualification or relevant professional certification is considered an advantage
- Minimum of 5 years of experience in fraud prevention, financial crime, risk management, or fraud operations within financial services, fintech, payments, or the forex/CFD industry, including experience in a leadership role
- Proven experience designing and implementing fraud prevention strategies, policies, processes, and operational controls across multiple fraud domains.
- Strong understanding of fraud typologies related to customer onboarding, payments, affiliate/CPA programs, account abuse, identity fraud, and emerging fraud risks
- Demonstrated leadership, stakeholder management, and decision-making skills, with the ability to lead cross-functional initiatives and effectively communicate with executive leadership
- Excellent analytical, problem-solving, and reporting skills, with experience using fraud analytics, case management systems, and performance metrics to drive continuous improvement
Benefits
- Hybrid Work Model (2 days working from home)
- Monthly Wolt Vouchers
- Comprehensive Health & Life Insurance
- Provident Fund (Upon completion of the trial period)
- Summer Short Fridays (August)
- Additional Paid Annual Leave (up to 30 days, based on years of service)
- Birthday Leave
- Training & Education Allowance
- Udemy Business access
- Gym Membership
- Referral Bonus Program
Additional Support
- Visa Sponsorship and Relocation Assistance