Head of Automotive Sales 車輛油品部門經理

ACTIVITIES

• As a MANCOM member, ensures that all HSEQ, ethics, and compliance standards are fully understood and consistently followed by the sales and technical teams.
• Defines the strategic approach for generating and securing new business.
• Develops and executes comprehensive sales and marketing strategies, roadmaps, and business plans aligned with annual and long-term sales objectives.
• Leads, coaches, and supports managers and Sales Area Managers, ensuring that all team members have the knowledge and skills required to perform effectively.
• Ensures strict implementation of Distributor Management System (DMS) standards.
• Maintains a strong understanding of market demand, emerging trends, and customer purchasing behavior while fostering close customer relationships.
• Partners with the Marketing team to penetrate key markets and collaborates closely with relevant departments.
• Coordinates closely with Customer Service to respond effectively to customer requests.
• Provides accurate sales forecasts to the Supply and Logistics Department to support monthly inventory management.
• Applies and ensures compliance with affiliate sales, credit, and purchasing policies, and verifies that all contracts meet Company requirements, including sanctions and anti-corruption clauses.
• Identifies and develops new business prospects and distributor leads.
• Collaborates closely with regional teams to align sales efforts with the Company’s overall business goals and priorities.
• Oversees recruitment, objective setting, coaching, and performance monitoring for all team members.
• Oversees regular market analyses and pricing surveys.

CONTEXT AND ENVIRONMENT

• Market Environment: The lubricants market is mature, with several segments contracting and overall compound annual growth declining.
• Competitive Landscape: In a highly competitive and mature market, this position is responsible for driving growth in the Automotive TE and ELF businesses.
• Strategic Priorities: Key priorities include revitalizing the ELF and TE brands; expanding end-customer base, particularly OEM accounts, garages and TEWCs; improving the product mix through premiumization; strengthening distributor management; and developing business in identified IO segments to increase volume and improve uGMVC.

ACCOUNTABILITIES

• Sales Growth: Drives TEMT sales growth in volume and uGMVC to achieve annual targets.
• Strategy and Brand Development: Develops and executes sales strategies, while revitalizing the TE and ELF brands to strengthen market share.
• Performance Management: Monitors sales metrics and evaluates performance against objectives.
• Market and Customer Development: Analyzes market demand, develop leads and builds strong, long-term customer relationships.
• Cross-Functional Collaboration: Works with stakeholders across TEMT and APME to drive operational excellence.
• End-to-End Customer Resolution and Satisfaction: Oversees the end-to-end delivery of the customer journey, ensuring timely issue resolution and a consistently high level of customer satisfaction.