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wshgroup

Head of Barista

Posted Updated
Discussion

To contribute to Company Mission, Vision Values

  • To work with team to combine client and company goals and culture.

  • To contribute to a positive working environment of equal opportunities, where dignity and respect are the norm and diversity is welcomed and encouraged

  • To ensure the coffee bar rivals High Street competitors in terms of offer and service
  • Incorporate bm concepts in the coffee bar and display in line with 6 key principles
  • Achieve all Health & Safety requirements as directed.
  • Provide prompt and efficient service to every customer
  • Key outputs

  • Prepare hot beverages to the required standards
  • Ensure suitable food items are available and rotated throughout the day
  • Ensure the coffee bar is clean, tidy and well stocked at all times
  • Organise time and systems to ensure a consistently high standard of service
  • Manage any queue to ensure everyone is engaged at all times the service experience
  • Comply with appropriate due diligence/stock rotation procedures
  • Follow procedures and instructions
  • Qualifications

  • Food Safety Level 2 certificate
  • Health and Safety level 2 certificate
  • Skillsoft modules completed including COSHH
  • Perkee Barista Level 2 certificate
  • SCAE Entry Level
  • Skills/Knowledge
  • Barista trained
  • Merchandising skills
  • Trained on till usage
  • Allergy awareness
  • Experience 2 years in a service environment dealing with customers (preferable)
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