Head of Business (Retail/Electronics/Corporate B2B)

Oct 6, 2026 1 view

MVC Resources Head of Business (Retail/Electronics/Corporate B2B)

Key Responsibilities:

Develop and execute the overall Business & Education strategy in alignment with organisational objectives and long-term growth plans.
Identify and capitalise on new opportunities across corporate, government, SME, and education sectors.
Drive market expansion initiatives and develop long-term strategies to strengthen customer engagement and business growth.
Leverage national digital transformation and technology modernisation initiatives to identify new commercial opportunities.
Develop strategies to strengthen the organisation's presence and competitiveness across enterprise and education markets.

Lead the achievement of annual sales, revenue, and profitability targets for the Business & Education segment.
Develop and expand customer portfolios across corporate, government, education, and SME segments.
Drive enterprise sales of technology devices, accessories, and in-house solutions to corporate and institutional customers.
Identify and pursue large-scale projects, tenders, procurement opportunities, and strategic business initiatives.
Develop and maintain strategic partnerships with vendors, distributors, technology providers, and other business partners.
Build a strong and sustainable sales pipeline to support continued revenue growth.

Build and maintain strong relationships with senior decision-makers, including C-level executives, government agencies, school principals, university leaders, and other institutional stakeholders.
Lead strategic account acquisition, retention, and expansion initiatives.
Oversee major customer relationships and ensure strong account development and engagement.
Lead commercial negotiations, tenders, contracts, and enterprise agreements.
Ensure a consistently high level of customer experience and service delivery across key accounts.

Develop and strengthen relationships with government agencies, public sector organisations, government-linked institutions, schools, universities, and educational bodies.
Lead the management of public sector procurement processes, tenders, framework agreements, and institutional requirements.
Identify opportunities arising from government and education technology initiatives.
Drive successful implementation of education and institutional projects while ensuring alignment with customer and contractual requirements.

Lead, mentor, and develop the Business & Education sales team to achieve commercial and strategic objectives.
Establish clear performance objectives, KPIs, and accountability across the team.
Build a collaborative, customer-centric, and results-oriented culture.
Identify capability gaps and implement appropriate coaching and development initiatives.
Develop talent pipelines and succession plans to support the long-term growth of the function.

Manage budgets, forecasts, revenue performance, and profitability for the Business & Education division.
Monitor sales pipeline, business performance, margins, and operational efficiency.
Track customer credit terms and ageing receivables to ensure timely collection and minimise bad debt exposure.
Ensure compliance with procurement requirements, contractual obligations, and institutional processes.
Analyse business performance and implement initiatives to improve commercial and operational effectiveness.

Collaborate with Marketing teams to develop targeted campaigns, events, and initiatives for business and education segments.
Represent the organisation at education conferences, trade exhibitions, industry forums, and relevant business events.
Build strategic relationships with technology vendors, educational associations, corporate stakeholders, and industry partners.
Identify opportunities to strengthen brand awareness and market positioning across enterprise and education sectors.
Develop partnership initiatives that support customer acquisition, technology adoption, and long-term business growth.

Bachelor's Degree in Business, Marketing, Information Technology, or a related discipline.
An MBA or relevant postgraduate qualification would be an added advantage.
Minimum 10 years of experience in business development, sales, commercial management, or a related field.
At least 5 years of experience in a senior management or leadership capacity.
Proven track record of managing significant revenue targets and delivering sustainable business growth.
Strong experience engaging with government agencies, public sector organizations, and government-linked institutions.
Demonstrated experience managing procurement processes, tenders, framework agreements, and strategic institutional relationships.

Strong strategic planning and commercial leadership capabilities.
Proven expertise in enterprise sales, business development, and key account management.
Strong understanding of corporate, government, SME, and education customer segments.
Excellent negotiation and contract management skills.
Strong financial acumen with the ability to manage budgets, forecasts, profitability, and commercial performance.
Ability to identify market opportunities and translate them into actionable business strategies.
Strong understanding of technology solutions and digital transformation initiatives would be advantageous.

Proven ability to lead, coach, and develop high-performing sales teams.
Strong stakeholder management skills with the ability to engage effectively with C-level executives, government officials, institutional leaders, and business partners.
Excellent communication, presentation, influencing, and relationship-building skills.
Strong ability to operate within complex stakeholder environments and navigate lengthy procurement and decision-making processes.
Results-oriented, commercially driven, and highly accountable.